Shipping policy

World Gold Shop offers shipping services to the United States. Here are all the details you should know: 

 Shipping Confirmation

On the day that your order ships, you will receive an email with a tracking number and a confirmation of shipment. A confirmation email will be sent within two business days of your order being placed. If you have yet to receive your delivery confirmation email, contact Customer Service at info@shop-wgs.com get in touch with our team by mail.

 If We Can't Ship Your Order

You will get a full refund if your order cannot be shipped for any reason. Order cancellation notifications will be sent to the customer's email address or, if an email address is unavailable, by phone.

Shipping Times Disclaimer

For your needs, World Gold Shop offers a range of shipping services. The shipping periods are only suggestions and could change depending on the season, the number of orders, natural catastrophes, extreme weather, or other unforeseen service interruptions. Monday through Friday are considered business days; weekends and federal holidays are not included.

 

Where is My Order?

Please feel free to contact customer care by sending an email to info@shop-wgs.com if your product has not arrived by the last expected shipping day shown above.