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FAQs

Q: Is your gold Jewelry real or plated?

A: We only sell REAL GOLD jewelry. Each and every piece on our website is made of authentic gold. We understand that this is a common question, so we want to assure our customers that they can trust the quality of our products.

 

Q: What types of gold Jewelry do you offer?

A: We offer a range of gold Jewelry including plain gold chains, earrings, pendants, bracelets, and rings. Our selection is carefully curated to provide our customers with the best options for their needs.

 

Q: How do you offer such low pricing for gold Jewelry?

A: We source our gold Jewelry directly from the manufacturer, cutting out the middleman and passing the savings on to our customers. We believe in providing high-quality products at an affordable price.

 

Q: Where do you ship from?

A: We ship from our warehouse in Austin, Texas, USA. We strive to provide fast and efficient shipping to our customers.

 

Q: Do you offer free shipping?

A: Yes, we offer free shipping on everything. No matter how big or small your order is, you can enjoy free shipping to anywhere in the USA.

 

Q: Do you offer any free gifts with purchases?

A: Yes, every $299+ order is eligible for a free 10k gold Moissanite earring. This item will be automatically added to your cart when you qualify for the promotion.

 

Q: Is your website safe and secure?

A: Yes, our website is safe and secure. We take the security and privacy of our customers seriously and use industry-standard encryption and security measures to protect their information.

 

Q: What payment modes do you accept?

A: We accept all payment modes, including major credit cards, PayPal, and Apple Pay. We want to make it as easy as possible for our customers to purchase their favorite gold Jewelry.

 

Q: Can I return my Jewelry if I am not satisfied?

A: Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of receipt. Please refer to our return policy for more details.

 

Q: How much does shipping cost?

A: We offer standard shipping for free. There is no minimum purchase required to qualify for free shipping. Please note that additional fees may apply for expedited shipping or international orders.

 

Q: Do you offer express shipping?

A: Yes, we offer express shipping for a flat rate of $9.99. If you choose express shipping at checkout, your package will arrive within 2 business days. Please note that express shipping is only available for orders within the USA.

 

Q: Is your Jewelry ethically sourced?

A: Yes, our Jewelry is ethically sourced. We source directly from manufacturers who comply with all legal requirements and regulations. We work with trusted suppliers from the USA, Italy, Thailand, and Indonesia to ensure that our products are responsibly sourced. We are committed to providing high-quality products while upholding ethical standards.

 

 

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