Are your products actually made of gold?
Yes, all of the gold in our selection of women's chains is genuine solid gold.
Are your chains intended for men or women?
We believe gold is everyone's language and has no dedicated gender. However, some of the chain designs will excel on women while the chunky and broad ones will complement our male customers. It is all solely in the customer's hands; our designs can please every soul!
How do I make my order payment?
We accept payments made using all standard credit and debit cards. We require your credit or debit card number, expiration date, start date, card type, cardholder's name, and security code when you use your card to purchase something from us. You may relax knowing that your credit card information will be totally encrypted to keep it secure. Additionally, we guarantee that we won't share your information with any third parties.
What’s the delivery cost?
We provide free shipping on purchases above 49.99 USD. You will be charged a minimum of $4.99 if you purchase anything for less than the specified price.
How much time will it take to deliver my order?
Delivery within the United States normally takes 3-5* business days after your order has been processed.
Can I return my order?
Even though we are confident, you will be happy with your WGS purchase, in the unlikely event that you are not completely satisfied for any reason, just follow the return instructions you received along with your order or visit our Return or Exchange Page for more details. To receive a complete refund, simply return the item to us within 30 days after the shipment date (including taxes).
On the day that your order ships, you will receive an email with a tracking number and a confirmation of shipment. A confirmation email will be sent within two business days of your order being placed. If you have yet to receive your delivery confirmation email, contact Customer Service at email@example.com, give us a call at ___ ___ ___ or get in touch with our team by mail.
Shipping Times Disclaimer
For your needs, World Gold Shop offers a range of shipping services. The shipping periods are only suggestions and could change depending on the season, the number of orders, natural catastrophes, extreme weather, or other unforeseen service interruptions. Monday through Friday are considered business days; weekends and federal holidays are not included.
Where is My Order?
Please feel free to contact customer care by calling __ __ ___ or sending an email to firstname.lastname@example.org if your product has not arrived by the last expected shipping day shown above.